PRIVACY POLICY

Privacy Policy for IndianRenters.Com

AAA Rental LLP(“us”, “we”, or “our”) having its registered office at 32-Okhla Industrial Estate, Phase 3, New Delhi – 110020, operates indianrenters.com (hereinafter referred to as “website”). Our Privacy Policy governs your visit to indianrenters.com, and explains how we collect, safeguard and disclose information that results from your use of our website. We collect several different types of information for various purposes to provide and improve our Service to you.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Further, our Terms and Conditions (“Terms”) govern all use of our Website and together with the Privacy Policy constitutes an agreement with us (“agreement”).

1) Definitions

  1. Website means indianrenters.com operated by AAA Rental LLP.
  2. Personal data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  3. Usage data is the data collected automatically either generated by the use of website or from website’s infrastructure itself (for example, the duration of a page visit).
  4. Cookies are small files stored on any electronic device (computer, laptop, mobile device, tablet or any other such device).
  5. Data controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this privacy policy, we are a data controller of your data.
  6. Data processors (or service providers) means any natural or legal person who processes the data on behalf of the data controller. We may use the services of various service providers in order to process your data more effectively.

2) Personal Data

  1. While using our Website, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you. All information given by you shall be deemed to be disclosed willingly and without any coercion.
  2. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on indianrenters.com.
  3. Also, in some forms you will be asked to give some relative’s personal information acting as guarantors for you. Such information shall be deemed to be given by you with consent. Indianrenters.com shall hold no liability regarding the genuineness of the information given, and if there comes a day where Indianrenters.com have to contact the mentioned relatives, it shall not be considered to violate any privacy of the relatives mentioned by you.
  4. Personally, identifiable information may include, but is not limited to Email address, First Name and Last Name, Age, Phone number, Address, Country, State, Province, ZIP/Postal code, City, Cookies and Usage Data.
  5. We also collect information that we receive from Facebook (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account) if you grant us the permission to have access to it while visiting our website through your Facebook or Google account. Facebook controls the information it collects from you. For information about how Facebook may use and disclose your information, including any information you make public, please see the Facebook’s privacy policy. We have no control over and assume no responsibility for the content, privacy policies or practices of any Third-Party sites or services.
  6. For purpose of improving our quality of services, we may keep the records of date and time of the call/chat message(s) and the chat message or contents of the call done while providing the service to you.
  7. We do not knowingly or intentionally collect personal information from children under age 14. By accessing and/or registering on the website, you have represented and warranted that you are either 18 years of age or above, or using the website with the supervision of a parent or guardian. If you are under the age of 14, please do not submit any personal information to us, and rely on a parent or guardian to assist you. Any major giving us information shall be deemed to have given the same with full consent and in case where a form is filled by a minor it shall be deemed to have filled in guidance of a guardian or parent.

3) Usage Data

  1. We may also collect information that your browser sends whenever you visit our Website or when you access Website by or through any device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  2. When you access Website with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

4) Tracking Cookies Data

  1. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
  2. We use cookies and similar tracking technologies to track the activity on our Website and we hold certain information. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service
  3. We use certain cookies to make our website work, you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

5) Use of Data

AAA Rental LLP uses the collected data for various purposes including but not limited to the following:

  1. To provide and maintain our Services;
  2. To notify you about changes to our Website;
  3. To allow you to participate in interactive features of our Website when you choose to do so;
  4. To provide customer support;
  5. To gather analysis or valuable information so that we can improve our Services & Website;
  6. To monitor the usage of our Website;
  7. To detect, prevent and address technical issues;
  8. To fulfil any other purpose for which you provide data;
  9. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  10. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already enquired
  11. In any other way we may describe when you provide the information;
  12. For any other purpose to execute our services.

6) Retention of Data

  1. We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
  2. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.

7) Other Data

  1. When you fill any forms on our website and start availing our services you may be required to disclose information such as bank details, PAN card, Aadhaar card, credit card details, etc. in order for us to process your request.
  2. Additionally, IndianRenters.com may also collect information related to the manner and mode of payments, including details of your bank account, credit card and debit card.

8) Security of Data

  1. IndianRenters does not sell or transfer your Personal information (including your phone number, email address) to third-parties for the use of their own marketing. All the information given by you shall be protected by Indianrenters.com using reasonable steps.
  2. The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9) Business Transaction

  1. If the ownership or control of all or part of IndianRenters.com changes as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner, a Third-Party entity (“Successor”)
  2. In addition, in the event of IndianRenters’ bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors; rights generally, IndianRenters may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Platform and/or services to non-affiliated third parties in such event.
  3. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the AAA Rental LLP, our customers, or others, we may disclose your Data/Information to the competent authority.

10) Disclosure for Law Enforcement

  1. Under certain circumstances, we may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

11) Legal Investigations

We may investigate and disclose information from or about you, as permitted by applicable law, if we believe that such investigation or disclosure is:

  1. Necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, order, statute, judicial proceeding, or other legal process served on us; or
  2. Helpful to prevent, investigate, or identify possible wrongdoing in connection with the Platform; or
  3. Helpful to protect our rights, reputation, property, or that of our users, subsidiaries, or the public. In such an event IndianRenters shall be under no obligation to inform you or seek your approval or consent before doing such an act.

12) Links to Other Sites

  1. Our Website may contain links to other sites that are not operated by us. If you click a Third-Party link, you will be directed to that Third-Party’s site. We strongly advise you to review the Privacy Policy of every site you visit. Such links do not constitute an endorsement by IndianRenters of those external websites.

13) Accessing and Correcting Your Information

  1. You can update the details associated with your account by visiting My account and accessing the account settings on the Platform. You can also look up your payment information, details about your project(s), services, etc. You may also update the information yourself, if allowed on the Platform or request updation of your information by contacting IndianRenters Team.

14) Amendments

  1. IndianRenters retains an unconditional right to modify or amend this Privacy Policy without any requirement to notify you of the same. It shall be your responsibility to check this Privacy Policy periodically for changes. Your continued use of the Platform following the posting of changes to this Privacy Policy on the Platform, will constitute your consent and acceptance of those changes.

15) Grievances and Disputes

  1. Grievances: In the event you have any grievances relating to the Privacy Policy, please inform IndianRenters within 24 hours of occurrence of the instance from which the grievance has arisen, by filling the Feedback Form / Contacting us from Contact Us Page.
  2. Dispute resolution: Any dispute, controversy or claim directly or indirectly caused by, arising out of or relating to this Privacy Policy will be governed by the laws of India and will be referred to confidential, mandatory and binding arbitration in Delhi, India. The arbitration will be conducted on an expedited basis before a single arbitrator appointed by IndianRenters in accordance with the provisions of the Indian Law.